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Shipping
SHIPPING PROCESS AND LEAD TIMES
-
Orders ship Monday-Friday from our fulfillment center in Los Angeles, California. Processing Time: Orders typically take 3-5 business days to process at our warehouse.
- During peak holiday season, please allow 3-10 business days for your order to process.
- Once your package is processed and handed to the carrier, it’ll take about 3-10 business days in transit before your package arrives.
- The Total Lead Time for your order will be: Processing Time (3-5 business days) + Transit Time (ie. 3-10 business days for Standard, 2 Days or less for select Expedited Services, etc).
- An email with tracking information will be sent once your order has been shipped.
-
Preorder items will ship during their estimated ship windows as indicated on the product page). If you have further questions, please contact us at help@smokonow.com with your order number.
- Any in-stock items in your order will be shipped out as usual.
SHIPPING COSTS
US Domestic Shipping
- We offer free shipping over $50 in the contiguous US (excluding AK, HI, PR and US territories overseas).
- Flat rate shipping for orders under $50 is $6.95 within the contiguous US excluding AK, HI, PR and US territories overseas.
- Free shipping applies to the order total after discount/promotional codes, before taxes. Gift Cards do not count toward the free shipping total.
-
Oversized items may require an additional shipping charge.
- Please note we do not ship to PO boxes at this time.
|
Ship Service |
Transit Time |
Cost |
|
Standard Ground |
3-10 business days |
Under $50.00: flat rate $6.95 (excluding AK, HI, PR and US territories overseas) $50 and over: FREE (excluding AK, HI, PR and US territories overseas) |
|
2 Day |
2 business days (Does not deliver on holidays or weekends) |
Cost may vary
|
|
Next Day | Overnight |
1 business days (Does not deliver on holidays or weekends) |
Cost may vary
|
|
International or AK, HI, PR and US territories overseas |
5-15 business days |
Cost may vary |
*Chart excluding AK, HI, PR and US territories overseas.
International shipping
- Please use our check out cart to calculate shipping cost.
- For a comprehensive list of countries we ship to, see the check out page under the “Country/Region” drop down field.
- Choosing a selection results in a full page refresh.
